John Cullinane, Northeastern University and Mossavar-Rahmani Center for Business and Government, John F. Kennedy School of Government, Harvard UniversityISBN: 9781627055505 | PDF ISBN: 9781627055512Hardcover ISBN: 9781627055536Copyright © 2014 | 216 PagesDOI: 10.1145/2663015Many institutions worldwide provide digital library access to Morgan & Claypool titles. You can check for personal access by clicking on the DOI link.